“You’ve received a love letter from the traffic police”, said my mom just after I had finished my dinner. What could it possibly be, I wondered. Turned out to be a Challan for jumping a signal (as many as six months back). I was pleasantly surprised. First to note that this system of mailing challans was actually being implemented and next for me being challaned at all. You see, I am quite strict when it comes to following traffic rules, especially at the signals. So much so that I have managed to convert a few lazy bummers to appreciate the emotions of the much abused traffic lights of Hyderabad. The investigations that followed revealed that it could have been my dad who jumped the signal.
There was another surprise in store. The letter said that I could pay the amount online. So, I logged on to the eseva website. The website has all the qualities of being a government (read sloppy) website. Bad english (“Enter answer minimum four charecters” for answer to security question), unnecessary fields in forms (though Pre-filled, what’s the state name doing in the registration form?), no authentication of the data entered and so on. Anyway, I somehow managed to pay the amount thus sparing myself the effort of going to the Commissioner’s office.
In the end though, I was just glad that I had used a government serivice that works!